Legal & Privacy

In short

1. Who we are

MyOption.in (the "Platform": this website, the candidate portal and the recruiter portal) is operated by myoption.in ("we", "us", "our").

• Email: info@myoption.in
• Customer care: +91 9983353339 (Monday to Friday, 10:00 AM - 6:00 PM IST)

2. Terms of Use

2.1 Agreeing to these terms

By creating an account, ticking the boxes at sign-up, posting a job or making a payment, you agree to these Terms of Use and the Privacy Policy below. If you do not agree, please do not use the Platform.

2.2 What the Platform does

For job seekers: you build a profile, take an 8-question AI interview for the kind of job you want, and receive an AI score. We share your profile with recruiters who have posted matching jobs in India, and tell you about matches on WhatsApp, in the app or by email.

For recruiters: you describe a role to our AI assistant, publish a paid job post, and receive details of matching candidates so that you can contact them.

2.3 Who can use it

• You must be 18 years or older and able to enter into a contract under the Indian Contract Act, 1872. You confirm this when you sign up.
• We help people find jobs located in India only. We do not offer international or NRI jobs abroad.
• One account per person. The information you give must be true, complete and your own.

2.4 Your account

You sign in with Google and verify your WhatsApp number with a one-time code. Keep your Google account and phone secure; you are responsible for what happens in your account. Tell us at once if you think someone else is using it.

2.5 The AI interview and score

Interview questions are written and your answers are scored automatically by an AI model (Google Gemini). The score is a guide for recruiters, not a certificate, and it can be wrong. If you think your score is wrong, write to us and a person will review it. You must answer the interview yourself, without another person's help and without presenting someone else's work as yours.

2.6 Rules for recruiters

Recruiters must be genuine employers or recruiters hiring for jobs in India, and must:

• use candidate details only to consider the candidate for the job they posted;
• not sell, share or reuse candidate data, and delete it when the hiring is over;
• never ask a candidate for money, a deposit or a fee of any kind;
• not discriminate on religion, caste, gender, disability or any other ground protected by law;
• tell us honestly when they hire a candidate through the Platform.

We may check recruiters and job posts, remove posts and suspend accounts that break these rules. Candidates: neither we nor any genuine recruiter will ask you to pay money to get a job. Please report any such request to us.

2.7 Payments

Prices are in Indian Rupees and shown before you pay; the price shown is the final amount you pay. Payments are one-time (there is no automatic renewal) and are processed by Razorpay, mainly through UPI. We never see or store your card details or UPI PIN. Your plan or job post starts once the payment is confirmed.

2.8 Acceptable use

You must not create fake accounts, impersonate anyone, upload false or unlawful content, harass other users, send spam, copy or scrape the Platform, try to break its security, or resell access to it.

2.9 Closing and suspending accounts

You can close your account at any time from Settings in the portal. We may suspend or close an account that breaks these terms, is used for fraud, or when the law requires it. If we close your account when you have done nothing wrong, you receive the refund described in section 4.

2.10 Content and intellectual property

The Platform's software, design and content belong to us. Your profile, answers and documents remain yours; you allow us to store them, format them and share them with recruiters as described in this page, for as long as your account is active.

2.11 Our responsibility

We run the Platform with reasonable care, but we cannot guarantee it will always be available or error-free, and we are not responsible for what recruiters, candidates or other third parties do. To the extent the law allows, our total liability for any claim is limited to the amount you paid us for the plan or job post the claim is about. Nothing in these terms limits any right you have under the Consumer Protection Act, 2019 or any other law that cannot be excluded.

2.12 Startup & investor network (coming soon)

Our startup and investor network is not open yet and we take no payments for it. MyOption.in is not a stock exchange, broker, investment adviser, research analyst, crowdfunding platform or SEBI-registered intermediary, and does not offer, solicit or recommend any securities or investments.

2.13 Changes to these terms

We may update these terms. When we do, we change the "Last updated" date at the top of this page and, for important changes, tell you on the Platform, by WhatsApp or by email. Where the law requires, we will ask for your consent again.

2.14 Governing law and disputes

These terms are governed by the laws of India. Please contact our Grievance Officer first so that we can try to resolve the issue (section 6). Subject to that, the courts at Andhra Pradesh have jurisdiction, without affecting your right to approach a Consumer Commission under the Consumer Protection Act, 2019.

3. Privacy Policy

This policy is our notice under section 5 of the Digital Personal Data Protection Act, 2023 (the "DPDP Act") and the Digital Personal Data Protection Rules, 2025. It explains what personal data we collect, why, who we share it with and how you can use your rights.

3.1 Data Fiduciary

myoption.in decides why and how your personal data is processed and is the Data Fiduciary. You can reach our Grievance Officer using the details in section 6.

3.2 What we collect

3.3 Why we use it

• To create and run your account and verify your phone number.
• To run and score your AI interview.
• To match your profile with job posts and share it with those recruiters, and to show recruiters the candidates matched to their posts.
• To send you messages about matches, payments, refunds and your application on WhatsApp, in the app and by email.
• To take payments, process refunds and keep accounting records.
• To keep the Platform secure and prevent fraud and misuse.
• To meet our legal obligations.

3.4 Legal basis and consent

We process your personal data on the basis of your consent (section 6 of the DPDP Act), which you give at sign-up by confirming your age and ticking the consent box. We keep a record of the notice version you agreed to and when. We may also process data for the legitimate uses allowed by section 7, such as complying with a law or a court order. You can withdraw consent at any time (see 3.8); this does not affect processing already done, and we will then close your account because we cannot provide the service without it.

3.5 Who we share it with

• Recruiters with job posts that match you: your profile, AI interview answers and score and CV. When a recruiter is matched with you, they also get your name, WhatsApp number and email so that they can contact you.
• Service providers who process data for us under contract (Data Processors): Google (sign-in and the Gemini AI model), Razorpay (payments and refunds), WhatsApp Business messaging providers such as Fast2SMS and NaWaBiz (using Meta's WhatsApp Business platform), browser push services (Google, Apple, Mozilla) and our hosting provider.
• Authorities, when the law requires it.

We do not sell your personal data.

3.6 Processing outside India

Some service providers, such as Google and Meta, may process data on servers outside India. This is allowed under section 16 of the DPDP Act, except for countries the Government of India restricts.

3.7 How long we keep it

We keep your personal data while your account is active and for as long as we need it for the purposes above. When you erase your account or withdraw consent, we delete it, except records the law requires us to keep: payment and invoice records for as long as tax and accounting laws require, and security logs for at least one year as the DPDP Rules require.

3.8 Your rights

Under the DPDP Act you have the right to:

• Access a summary of your personal data and how we process it, and know who we shared it with (section 11);
• Correct, complete, update or erase your personal data (section 12);
• Grievance redressal: complain to us and get an answer (section 13);
• Nominate a person to use your rights if you die or cannot act (section 14);
• Withdraw consent at any time, as easily as you gave it (section 6(4)).

You also have duties under section 15: give true information, do not impersonate anyone and do not file false or frivolous complaints.

3.9 Children

The Platform is only for people aged 18 and above; everyone confirms this at sign-up. We do not knowingly process children's data. If we find that an account belongs to someone under 18, we delete it.

3.10 Security and data breaches

We protect personal data with encrypted connections (HTTPS), access controls, one-time-code verification, hashed network addresses and activity logs. No system is perfectly secure. If a personal data breach happens, we will inform you and the Data Protection Board of India as the DPDP Act and Rules require.

3.11 Complaints to the Data Protection Board

If you are not satisfied with our reply, you can complain to the Data Protection Board of India. Please contact us first, as the Act expects.

3.12 Language and changes

This notice is in English. If you would like it in another language listed in the Eighth Schedule to the Constitution of India, write to us and we will provide it. When we change this policy, we update the version and date at the top of this page and ask for your consent again where required.

4. Cancellation & Refunds

4.1 Job seeker plans

• Not hired within your plan's days: you get the refundable amount shown above.
• How to ask: open Settings in the portal and close your account; this ends your plan, hides your profile from recruiters and sends the refund. You can also write to us.
• Where it goes: back to the original payment method through Razorpay. Banks usually take 5–7 working days to show it.
• No refund if you are hired through MyOption.in during your plan. When a recruiter reports a hire, we check it before applying this rule; if you think it is wrong, tell our Grievance Officer and we will review it.
• The platform fee covers the AI interview and your profile service and is not refunded.
• Each payment is refunded at most once.
• If money was taken but the payment failed, your bank or Razorpay reverses it automatically. If it has not come back within 7 working days, contact us.

4.2 Recruiter job posts

Close a job post from your dashboard at any time and the refundable amount goes back to the account you paid from (5–7 working days). A refunded post is closed and each payment is refunded at most once.

5. Delivery of the service

MyOption.in is a digital service; nothing is shipped. Your plan or job post is activated as soon as the payment is confirmed, usually within minutes. If it is not active within 24 hours of a successful payment, please contact us.

6. Grievance Redressal

For questions or complaints about the Platform, your personal data or a payment, contact our Grievance Officer:

• We acknowledge your complaint within 48 hours and resolve it within 30 days at the latest.
• Privacy rights requests can also be made in the portal under Privacy & your data.
• If you are not satisfied: for consumer complaints you can contact the National Consumer Helpline (call 1915 or visit consumerhelpline.gov.in); for personal data, the Data Protection Board of India (section 3.11).

7. Contact us

• General enquiries: info@myoption.in
• Customer care: +91 9983353339, Monday to Friday, 10:00 AM - 6:00 PM IST